Delivery Policy Please note: Delivery times are extended over public holidays, and some far areas. Please check on the delivery companies websites to be more certain. we pride ourselves on ensuring every order is picked and packed with care and sent out to you as quickly as possible. Usually, we deliver the next day if ordered before 1pm on weekdays, Our aim is to provide you with excellent service, and whether you’re ordering for a loved one or yourself, rest assured the boutique-bling team will deliver this time and time again. You will receive a tracking number when your order is dispatched Please note delivery to remote locations may take more than 5 working days, see our terms and conditions for more info.
Returning Unwanted Items
Once your return has been processed, you will be refunded with the original payment method you used to place your order.
In order to return any item(s) as unwanted and receive a full refund*, the following conditions apply:
You have to inform us within 14 days of receiving the item, and then return the item within 14 days of that communication
The item(s) must be unworn and in the same condition in which they were received
Items must be returned in their original packaging, with any instructions, guarantee and extras that was included within it
Earrings, belly bars and other items of pierced jewellery cannot be returned unless the tamper seal or sealed bag is still intact
If a visual defect is found with the item(s) upon arrival, you must notify us within 48 hours
Certain watches require adjustment to ensure good fit. Please refer to our bracelet adjustment policy to ensure you maintain your refund eligibility.
How To Return Items
To ensure we can process your return quickly and efficiently, please follow the below instructions:
Along with the original dispatch note, include a cover note inside the package detailing the reason for the return. If you have misplaced your dispatch note, please add your order number to the cover note.
please contact us to receive a barcode for return (we charge 10$ for the shipping and handling return)